Reservations Specialist
Join BetterPros as a Reservations Specialist. Apply now!
Description
Have you ever dreamed of the Bahamas? We are searching for someone who is passionate about sales and hospitality—a cool and dynamic person to guide travelers through an unforgettable experience in one of the most stunning places in the world. We are looking for someone who is client-oriented and knows how to close a deal effectively. If you are a self-driven professional eager to learn everything about the Bahamas as if you were a local, keep reading! You might be the perfect fit for this remote opportunity.
As a Reservations Specialist, you will join a team of exceptional professionals committed to providing five-star service. This is your chance to excel in selling vacation rentals, stays, and unique experiences, all while delivering outstanding customer service with prompt responses. For this part-time opportunity, you should be available to work Eastern Standard Time. Get ready—we are waiting for you!
What you’ll do:
- Be available during designated working hours to answer rental inquiries from potential guests interested in vacation rental.
- Provide immediate responses to inquiries before and after booking, via various communication channels.
- Provide the best possible customer experience and guest satisfaction.
- Persuade leads to close the sale and provide valuable information for them to make the decision.
- Assist the guest in the form of advice, contacts, and guidance before and during the stay.
- Be in touch with homeowners and manage calendars.
What you must have:
- An above-advanced English level. Excellent communication skills, both verbal and written, to be in direct contact with US and Canadian clients.
- Knowledge of sales techniques.
- Flexibility to work varying shifts, including weekends and holidays, as required by the business.
- Ability to manage issues and conflicts to notify property managers.
- Strong interpersonal skills and a customer-centric mindset, committed to delivering exceptional service and exceeding guest expectations.
- A kind, friendly, and persuasive personality that transmits immediate trust.
- An English level that is above Advanced.
- Previous experience in customer service, sales, or hospitality-related roles preferred.
- Knowledge of Lodgify.
A great plus:
We’ve got the opportunity, you’ve got the talent.
We want to hear from you! Apply now.
