Senior-Customer-Success-Executive
Senior-Customer-Success-Executive-2
Why choose BetterPros
Why choose BetterPros 2
Senior-Customer-Success-Executive
Senior-Customer-Success-Executive-2
Why choose BetterPros
Why choose BetterPros 2
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Senior Customer Success Executive

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Description

Do you have the ability to build meaningful relationships and take customer satisfaction to new heights? Are you known for going above and beyond to ensure every customer is not only satisfied but absolutely thrilled? If you have an engaging and friendly personality and love bringing disruptive ideas, we have an opportunity for you!

BetterPros unlocks human potential by offering competitive compensation, flexibility, constant learning and growth, and the opportunity to work anywhere you want with one of our +130 active clients across the United States. In this case, we are looking for someone to join our internal team and provide excellence to make the magic happen.

What you’ll do:

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Build productive trust relationships with customers.
  • Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis.
  • Cross-sell products.
  • Set up meetings with our clients and listen to their wishes and concerns.

What you must have:

  • +5 years of experience in communications, marketing, sales, account management, or customer success.
  • A team player and tech-savvy personality with working knowledge of computer systems and databases, preferably Hubspot.
  • An Advanced English level (written and spoken).
  • A fast-learner approach and passion for sales.
  • Amazing communication skills.
  • A self-motivated and results-driven approach.

A great plus:

  • Experience working with US clients.
  • Previous experience working for the architecture, construction or real estate industry.